Customer satisfaction and –support
Customer support When a manufacturer of vital high-end appliances claims to maximize the user's comfort, it must be able to support and guarantee that its products run impeccably.Sizing program
Our Technical Support staff can provide you with a sound and expert advice by choosing the right installation for your needs. For this purpose A.O. Smith created the 'Sizing program’ it offers guidance in this process.
Commissioning
A.O. Smith believes that good service does not end with the delivery of an installation, but remains available throughout the entire operational life of your installation.
The commissioning consists of:
Service
Of course there is also the service that you can expect from a manufacturer of high quality products. This includes troubleshooting and making technical support available on site. A.O. Smith's field service is available seven days a week.
Maintenance
On request, A.O. Smith can also provide both reactive and annual maintenance required for your installation.
For product and pricing information, please contact Customer Support.
For technical questions and malfunctioning, please contact Technical Support.